Privacy Policy

1. Introduction

At Trackflow, we are committed to protecting your privacy and ensuring the security of your information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our website, products, and services.

By using Trackflow, you consent to the data practices described in this Privacy Policy. We encourage you to read this document carefully to understand our practices regarding your information.

2. Information We Collect

2.1 Information You Provide

When you register for an account, subscribe to our services, or communicate with us, you may provide personal information such as:

• Account information (name, email address, company details)
• Billing information (payment details, billing address)
• Communications you send to us

2.2 Information Collected Automatically

When you use our services, we automatically collect certain information about your device and usage, including:

• Device information (IP address, browser type, device type, operating system)
• Usage data (pages visited, features used, click patterns, time spent on pages)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving our services
• Processing transactions and managing your account
• Communicating with you about our services, updates, and promotional offers
• Analyzing usage patterns to enhance user experience
• Protecting against fraudulent or unauthorized activity
• Complying with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our services. These technologies help us:

• Remember your preferences and settings
• Understand how you use our services
• Improve our offerings based on user behavior
• Provide personalized experiences

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our platform.

5. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with:

• Service providers who help us deliver our services
• Business partners with your consent
• Law enforcement or other authorities when required by law
• In connection with a merger, acquisition, or sale of assets

All third parties with whom we share your information are required to protect your personal data and comply with applicable privacy laws.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal data
• The right to rectify inaccurate or incomplete information
• The right to erase your data (under certain conditions)
• The right to restrict processing of your data
• The right to data portability
• The right to object to processing of your data

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the one in which you reside. We ensure that appropriate safeguards are in place to protect your data when transferred internationally, in compliance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through our website or by email prior to the changes taking effect.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

support@trackflow.dev